Dealing with Type 1 diabetes, cancer, or any other serious illness is particularly challenging for teens. Seattle Children’s Hospital and Artefact partnered to create PRISM—an application to promote resiliency and stress management. Through design and development, my team made clinically proven techniques more self-guided for patients, enabled patient-reported outcomes to support clinician intervention, and created a customizable system of notifications and reminders.
Users
Teens with life-threatening illnesses and trained clinicians at Seattle Children’s Hospital
Product Strategy
Translate evidence-based clinical practices into a self-guided user experience
Process Highlights
Working with an in-house team of clinicians to set feature priorities
Clinicians communicated with patients, and tested the application in cohorts
Design and development teams in different locations, but still met for daily standups
Outcomes
The app is still being used by its first few cohorts, but we hope to:
Increase impact of the PRISM clinical treatment
Learn more about efficiacy of different resilience techniques
About the Features
Promote resilience in stress management (PRISM). The PRISM clinical framework already existed when Seattle Children’s Hospital contacted us to help design a tool to amplify patient outcomes. The app offers patients a variety of different guided stress-reducing exercises, including timed breathing, visualization, and gratitude journaling.
Enable self-reporting. Patients are automatically prompted to log completed exercises, and to log the impact on stress level vs. resilience. This gives the patient (and the clinician, if they opt to share their data) insight into which coping exercises are actually working.
People with serious illnesses have a lot of competing priorities. Just because you’re sick doesn’t mean that life slows down. We designed with a default system of notifications and reminders to help PRISM users remember to use the app, because self-reporting provides the most insight when it’s used consistently.